Sheila

CS Manager

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Overview

Looking for full-time work (8 hours/day)

at $2.83/hour ($545.45/month)

college grad

Last Active

October 3rd, 2014 (4263 days ago)

Member Since

October 3rd, 2014

Profile Description

An experienced Customer Service Professional with more than 9 years in account management and call center operations serving a clientele of overseas-based customers.
• Possesses solid background in Customer Service team supervision, with demonstrated ability to gain and maintain customer confidence, and demonstrated expertise in identifying customer needs and presenting appropriate resolutions.
• Proactive, honest, disciplined and dedicated to work.
Capable of timely accomplishing assigned tasks with minimal supervision.
Passionate about learning and acquiring new trainings and sharing them to help others improve as well.
• Proficient in MS Office programs such as Word, Excel and PowerPoint
• Has excellent written and oral communication skills and outstanding customer service orientation.

Top Skills

Other Skills

Basic Information

Age: 26

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”