E-commerce Consultant | VA | Customer Service Representative

Overview

Looking for part-time work (4 hours/day)

at $6.61/hour ($636.36/month)

Bachelors degree

Last Active

August 3rd, 2022 (1412 days ago)

Member Since

October 1st, 2014

Profile Description

E-COMMERCE:

Experienced in different e-commerce platforms such as Shopify and Woocommerce. I'm capable of helping you with:
-Building your store from scratch-Supplier Research-Product Sourcing-Order Processing ( Oberlo and Dropified)-Catalog/Product Image Management-Collection Management-Selecting and Customizing Shopify's theme-Dispute Resolution-Accounting Verification-Customer Service-Project Management
HR RECRUITMENT:
* Working directly with company CEO on recruiting plans and meetings* Create job descriptions* Lead the creation of a recruiting and interviewing plan for each open position.* Efficiently and effectively fill open positions.* Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.* Develop a pool of qualified candidates in advance of need.* Research and recommend new sources for active and passive candidate recruiting.* Post openings in online venues/internet sources, with professional organizations, and in other position appropriate venues. SOCIAL MEDIA MANAGEMENT
-Creating online images for social media daily updates using Adobe Photoshop or Canva-Engaging with other followers through likes, comments and hashtags-Create daily posts and monitor Social Media Accounts (Facebook, Instagram, Twitter, Pinterest and LinkedIn)-Search influencers, follow them and get relevant information that can be posted in our social media pages -Monitor, listen and respond to users behavior's way while cultivating leads and sales.
CUSTOMER SERVICE
-Answering customer’s inquiries via chat, email and phone-Building good rapport to the customer-Accessing database and retrieving customer’s account information-Ensure 100% customer satisfaction-Encourage customers upgrade current subscription/upselling

I can type 65 WPM, has complete office set-up at home and has internet and computer back-up.