Jeremiah
IT and Customer support Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Associates degree
Last Active
October 14th, 2024 (140 days ago)
Member Since
September 29th, 2014
Profile Description
I'm a 37-year-old IT support specialist who is passionate about assisting people with their technological problems. I spent my whole career in the IT sector, where I developed my troubleshooting, problem-solving, and top-notch customer service skills.I have accumulated substantial experience in a wide range of IT support tasks, including network administration, hardware and software troubleshooting, and user support.My exceptional communication skills and capacity for interpersonal engagement set me apart from other IT support specialists. I am aware that many individuals find technology to be annoying and perplexing, and I take great delight in assisting my clients in understanding their IT problems.When I am not working, I spend my time with my family, playing video games, and exploring the outdoors. I am also an avid internet surfer and enjoy learning about the latest advances in technology and IT support.
Top Skills
Customer Support
Experience: 1 - 2 years
As a customer support representative for a lead generation software, I was responsible for ensuring that users had a smooth and productive experience with the platform. My role involved providing timely, technical, and accurate assistance to customers through various channels, including email, and live chat. I worked closely with customers to help them understand and utilize the software's features to optimize their lead generation efforts.
Customer Support » Technical Support
Experience: 5 - 10 years
I have more than 10 years of experience in the IT field
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
I have been using this application in all of my jobs
Other Skills
Software » Application Performance Management » Firewalls
Experience: 5 - 10 years
has expertise in installing and configuring Firewall such as Pfsense
Software » Network Administration
Experience: 5 - 10 years
Responsible for maintaining network connectivity on Local Area network. Assign specific ports and bandwidth to users appliance such as routers and computers
Basic Information
- Age
- 40
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- E. B. Magalona, Negros Occidental
- Tests Taken
- IQ
- Score: 103
- DISC
- Dominance: 23
- Influence: 25
- Steadiness: 41
- Compliance: 11
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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