A thirst for learning and to use what I have learned into service gives me a sense of fulfillment. Consistency, patience and motivation are part of success. Working with world class companies gave me the knowledge and competency to be a superb customer service, outstanding technical support and an excellent helpdesk expert. Within my 6 years of experience, I have acquired skills that are needed in the business:
• Technical troubleshooting for hardware, software, and networking issues for Windows and Mac.
• Ability to maintain customer satisfaction within established service level agreements(SLA).
• Working with field-engineers if the problem/issue is more serious.
• Collaborating with a wide range of specialist groups to facilitate fast resolution of highly critical technical issues.
• Proficient with the use of enterprise level software for CRM and customer services like Siebel, VOIP, AVAYA, NICE QA, and Zendesk.
Art and creativity also played a major role in enhancing my skills. With a bachelor’s degree in Interior Design, I have assisted with space planning and layout both for residential and commercial areas. It's not just being a good listener to what a client wants but also being a keen observer to details and functions. A good interior design should also help with the well-being of a person, and this should be part of the purpose when designing a space.
Services that I can offer are: • Space layout with the use of AutoCad application.
• 3D rendering using Sketchup, VRAY and Thea Renderer.
• Design not just by aesthetics but also with the knowledge of environmental friendly materials.
“I went on OnlineJobs.ph to hire someone... I found someone who worked out great. He's been with us for 3 months. He's done more in these 3 months than I've done in the last couple of years... I highly recommend OnlineJobs.ph!”
Judy Bass
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