(Professional Experience - Credit Repair Processor)
Reviewed and analyzed credit reports to identify inaccuracies, discrepancies, and negative items for dispute.
Drafted and submitted detailed dispute letters to credit bureaus, creditors, and collection agencies to ensure compliance with the Fair Credit Reporting Act (FCRA).
Managed client files and updated records with status reports, correspondence, and dispute outcomes.
Update clients on the status of their disputes and progress on their credit repair goals. And answer clients’ questions regarding the process and outcomes.
Utilized Credit Repair Cloud, or CRM tools to streamline client onboarding, track disputes, and monitor progress.
Ensured compliance with federal and state regulations regarding consumer credit reporting and repair processes.
Prepare and submit formal complaints to the Consumer Financial Protection Bureau (CFPB) and Federal Trade Commission (FTC) regarding inaccuracies, violations, or non-compliance with consumer protection laws, ensuring that all relevant documentation, such as dispute records and correspondence, is attached to support the claim and facilitate timely resolution.
(Remote Assistance and Technical Proficiency)
Funnel Building with GHL: Built and optimized client status workflows using GoHighLevel (GHL), creating stage-specific workflows and landing pages to drive lead generation.
CRM Management: Managed customer data in CRM systems.
>Email & SMS Marketing: Created and sent targeted
Search Engine Optimization (SEO): Improved website rankings and traffic through keyword research.
Video Editing: Produced and edited videos for marketing purposes.
Graphic Design: Designed graphics for digital marketing, and social media.
Content Creation: Created original content and videos to engage audiences, support brand messaging and Developed online courses
Experience: Less than 6 months
Experience: Less than 6 months
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