Virtual Assistant | Customer Service Support

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $1.14/hour ($200.00/month)

College graduate

Last Active

October 9th, 2018 (2256 days ago)

Member Since

September 25th, 2014

Profile Description

- Engaging with suppliers to
qualify them if they are a fit for our business and securing product images and
video assets.

- Creating product and ad images for posting on social media and website.

- Listing the products in eCommerce portal and writing product title and
descriptions for each product.

- Maintaining all product information in a google spreadsheet.

- Calculating pricing based on cost, shipment fees & competitor pricing.

- Placing orders to a supplier and securing tracking codes to update into the
eCommerce system

- Checking all orders in the eCommerce store.

- Customer service support for all??email inquiries, complaints.

- Troubleshooting customer service.

- Research and identify products that fit a certain cost and price criteria to
list in the store.

- Preparing a content plan and designing images and videos for posting on
Instagram, Pinterest, YouTube,Facebook,??Twitter.

- Responding and engaging with social media comments and posts.

- Hiding negative comments on the posts.