Data Entry/Email

Overview

Looking for full-time work (8 hours/day)

at $1.53/hour ($290.91/month)

BS Mass Communications major in Broadcasting

Last Active

September 24th, 2014 (4289 days ago)

Member Since

September 23rd, 2014

Profile Description

Skills as Accounts payable/Data entry
• Respond/reply on vendor/customer invoice queries through calls and emails.
• Reviews all invoices for appropriate documentation and approval prior to payment.
• Assists divisions in processing their request to approve the invoices pending in their workflow.
• Update vendors/divisions with the status of their pending invoices.
• Resolving clients issues with unpaid invoices and explain the cause of the delay.
• Managing the queue of bulk emails received in the system.
Skills as Customer/Technical Representative
• Interact with customers to provide and process information in response to their bill, pay per views request, technical problems, installation schedule/s and programming concerns.
• Gather customer’s information and determine the issue through probing questions.
• Diagnose and resolve technical issues by following the standard procedures/troubleshooting steps in the system.
• Redirect problems to the appropriate department if necessary.