I used to work as Virtual Assistant for a Music Production Company based in the US for 3 years. I am proficient in MS Word and MS Excel and also familiar with MS PowerPoint. My tasks as VA were the following:
1. Data Entry and Data Management - editing and updating the database as per instructions
2. Web Research - search various websites and encode results/output in the database
3. Email handling - respond to customers' queries and issues via email (templates were provided); send product keys to customers (this was a regular daily task even on days off)
4. Finale 2010 (Music Notation Software) - edit music sheets, create different file types of using the software (product development assistant)
I have good written communication skills and average/fair verbal communication skills of the English language. I am also quite familiar with FileMakerPro as it was the database used by the company but I wasn't trained to program it or the like. I was only assigned to update it.
As for time management skills, I can't promise to perfect this skill on the first couple of days - with a new job and assignments - but a simple to-do list or a timed-entry of a day's work as a guide would help I think.
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Davonna Willis
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