I bring over a decade of experience as a customer service professional, providing outstanding support across diverse industries such as telecommunications, banking, cleaning services, and e-commerce. My expertise extends to collaborating on new hire training, conducting evaluations, crafting standard operating procedures (SOPs), leading coaching sessions, and spearheading team initiatives for performance development.
Throughout my career, I've consistently met company goals by employing organized and effective practices. I am adept at working under pressure, thriving in dynamic environments, and adapting to new challenges—all with the overarching goal of enhancing the organizational brand. My commitment to excellence has been a driving force in creating positive team dynamics and delivering exceptional customer service.
Experience: 5 - 10 years
Experience: 2 - 5 years
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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