• Excellent technical, communication and leadership skills offering 5 years of experience in Technical Support, Performance and Operational management
• Experience in Technical Support for Windows operating system, networking and internet connectivity
• Special knowledge in software design and programming in C++, Visual C++, HTML and Assembly for integration to hardware and circuit design including Microchips and Microcontroller programming
• Experience in operational management and efficiency, including problem solving, decision making and process improvement using ISO standards
• Intermediate knowledge in Business Process Outsourcing Fundamentals and Client Management
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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