I help business owners, healthcare teams, and service-based companies stay organized, improve communication, and keep operations running smoothly.
With over 4 years of experience supporting companies in the United States, United Kingdom, and Canada, I specialize in administrative support, healthcare scheduling, executive assistance, customer service, and operations coordination.
My experience includes:
High-volume appointment scheduling
Calendar and inbox management
Executive and administrative support
Healthcare workforce and facility scheduling
Client communication (phone,
CRM management and database organization
Follow-ups and task coordination
Record keeping and workflow support
Lead generation and research
I have worked across industries including Healthcare, Real Estate, Recruitment, MSP IT, SaaS, and Professional Services, helping teams stay organized, responsive, and efficient.
Core strengths:
• Managing urgent schedule changes and operational priorities
• Maintaining accurate CRM and client records
• Supporting fast-paced teams with strong attention to detail
• Handling inbound and outbound communication professionally
• Coordinating follow-ups to prevent missed opportunities
• Providing reliable day-to-day administrative support
Tools I use:
Google Workspace • Microsoft 365 • Outlook • Google Calendar • Calendly • Zoom • Slack • Asana • OpenPhone • Glasshive CRM • Vincere CRM • TeamBridge CRM •
If you need a dependable tea
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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