Online Computer Support

Overview

Looking for part-time work (4 hours/day)

at $0.05/hour ($4.00/month)

Diploma in ICT

Last Active

September 16th, 2014 (3823 days ago)

Member Since

September 16th, 2014

Profile Description

IT SUPPORT ENGINEER
I had the following roles in this company.
? Expert in Software diagnosing and installation (software technician)
? Installation and customization of new desktops and laptops systems.
? Talking to clients to get details of faults.
? Working out the reason for a fault and explaining these to clients.
? Data entry.
? Recording problems and their solutions for future reference.
? Training clients on new systems or software applications.
? IT consultant.
? Antivirus Management.
? Mail management.
? Diagnosis of desktop, application, networking and infrastructure issues. Experience of supporting a wide and varied client base.
? Troubleshooting PC’s, laptops and mobile devices.
? Providing 1st/2nd line support to users.
? Administering the IT department’s policies and procedures.
? Systems troubleshooting.
? Networking in switches,routers.etc
? Data Recovery skills.
? Systems restore and recovery.
? Responsible for supporting: Linux, Windows XP/Vista/Windows 7/ windows 8 Office 2003 ,office 2007 and 2010, Windows Server, Small Business Server 2003/2008, Active Directory management Exchange 2003/2007, , Backup products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations.