Photo Editor

Managed client communication, bookings, scheduling, and full project coordination from inquiry to delivery • Handled social media content creation, content planning, and community engagement on Facebook and Instagram • Edited and enhanced photos using Adobe Photoshop and Lightroom Classic, including color correction, retouching, and exposure adjustments • Maintained photography equipment and managed the complete workflow from shooting to final delivery • Provided creative direction during shoots, ensuring high client satisfaction through professional, detail-oriented service

Skilled in using Adobe Lightroom Classic and Photoshop for photo editing. Experienced with adjusting exposure, color correction, retouching, and enhancing image quality, as well as creating composites and working with advanced editing techniques like layers and masking.

Been editing video in Adobe premiere for debuts and wedding program

Provided advanced troubleshooting and technical support to end-users on both hardware and software issues. Collaborated with internal teams and external vendors for system repairs, upgrades, and general support. Supported a range of systems, including Windows, macOS, and network infrastructure, to ensure smooth operation. Monitored network performance, performed system diagnostics, and implemented corrective actions to improve system reliability. Responded to helpdesk tickets, prioritizing incidents and requests to ensure timely resolution. Managed user access and security protocols, including user account creation and permissions within Active Directory. Assisted in managing and updating customer relationship management (CRM) systems, ensuring accurate data entry and timely follow-ups to maintain seamless communication and build client relationships. Coordinated and scheduled mass email campaigns, ensuring content was relevant, targeted, and sent on time Created detailed reports, including spreadsheets and word documents, by analyzing data and presenting findings in a clear and concise format for decision-making. Demonstrated strong time management skills by efficiently balancing multiple tasks and deadlines, prioritizing urgent requests, and ensuring quality work within set timeframes.