Customer Service/Virtual Assistant/Admin Support/Account Manager/Data Entry

Overview

Looking for full-time work (8 hours/day)

at $2.27/hour ($400.00/month)

Collage Graduate

Last Active

September 15th, 2014 (3743 days ago)

Member Since

September 15th, 2014

Profile Description

I started with the BPO industry since 2005, as a customer service representative, we processed orders for the customers after we sent out catalogs, its a credit card pooling campaign, I was appointed as as supervisor after 5 years and handled 20-25 agents and monitor their performances such as handling time, quality call and service level, I need to ensure that they'll be able to hit their target at the end of the week, provide coaching sessions on a daily basis towards behavior and their performances, I got appointed as an account manager after 2 years in which I handled 5-6 supervisors that also focuses on their teams performances.` Here's for now I will tell all the details during interview.
Thanks,
Mary Jane Atad