(Experienced) Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $2.84/hour ($500.00/month)

Post Graduate; MSc in Medical Physics at University of Santo Tomas

Last Active

September 13th, 2014 (3825 days ago)

Member Since

September 13th, 2014

Profile Description

JOB HISTORY
SITEL CUSTOMER CARE PHILIPPINES
Customer Service Professional (CSP)
Mobile Dealer Support, Telecom New Zealand
July 31 of 2009 to May 28 of 2010
CONVERGYS CORPORATION – PH
Customer Service Associate (CSA)
CIGNA Health Care, USA
December 06 of 2010 to June 10 of 2011
TAN KIM CHING CANCER CENTER INC.
Medical Physicist | Radiation Oncology Medical Physics
Capitol University Medical City, Cagayan de Oro, Philippines
August 01 to September 30 of 2011
CHONG HUA HOSPITAL
Medical Physicist | Diagnostic Radiology Medical Physics
Fuente Osmenia, Cebu City, Philippines
April 23, 2012 to May 31, 2014
CDO POLYMEDIC CANCER CENTER
Medical Physicist | Radiation Oncology Medical Physics
Cagayan de Oro Polymedic Medical Plaza, Kauswagan, Cagayan de Oro, Philippines
June 01, 2014 to PRESENT
[ON-THE-JOB TRAININGS]
High Energy Physics Laboratory, Physics Department
MSU – Iligan Institute of Technology
June of 2008 to March of 2009
Work Details:
1. Regular Machine Performance Checks
2. Calibration of PM Tubes & Other Tests Equipments
3. Data Gathering Using the Gamma Spectroscopy Machine
4. Documentation or Log-Entry on Used Radioactive Materials as per PNRI
5. Device Performance Demo for Field Trips & Other School Visits Workplace Monitoring and Maintenance
6. Equipment Inventory
Nuclear Medicine Department, St. Luke’s Medical Center (SLMC-QC) E, Rodriguez Road, Quezon City, Philippines
July of 2010
Work Details:
1. Orientation and Equipment Familiarization Workplace & Work-flow Monitoring.
2. Tasking & Other Hands-On Activities;
3. Intensive Mentoring on Medical Physics Tasks;
4. QA-QC Checks;
5. Reporting (Oral & Written)
Radiation Oncology Department, Philippine Oncology Center Corporation (POCC) Marian Hospital, Fairview, Quezon City, Philippines
October of 2010
Work Details:
1. Orientation and Equipment Familiarization Workplace & Work-flow Monitoring.
2. Tasking & Other Hands-On Activities;
3. Intensive Mentoring on Medical Physics Tasks;
4. QA-QC Checks;
5. Reporting (Oral & Written)
Tan Kim Ching Cancer Center, Capitol University Medical City (CUMC) Gusa, Cagayan de Oro City, Philippines
May to July of 2011
Work Details:
2-D Conventional & 3-D Conformal Treatment Planning in the ff. cases:
? Brain, Head and Neck
? Breast
? Lung
? Abdomen
? Pelvis
? Upper and Lower Extremities
Other Tasks:
1. QA-QC 6-Mev Photon Linear Accelerator Machine [Elekta SL-75/5];
2. Dosimetry Calculations (Manual & Computational) Tumor Localization and Patient Simulation;
3. Portal Film Verification Patient Set-Up Verification;
4. Monitoring and Shielding / Blocking Reporting;
5. Administrative Tasks:
? Secure Requirements for License Renewal
? Recording / Documentations
? Work-Monitoring of Medical Staffs
? Supervision of RT–Interns
Radiation Therapy Department, Jose Reyes Memorial Medical Center (JRMMMC) Brgy. San Lazaro, Sta Cruz, Manila, Philippines
January 20 to February 16, 2014
Details: 1 Month Observance-ship and Training in Radiation Therapy
ELEKTA COMPACT APPLICATIONS TRAINING
CDO Polymedic Cancer Center Control Console and Treatment Room
June 10 to 13, 2014
Other Details: Mary Fitzpatrick – ELEKTA Asia-Pacific (APAC) Applications Specialist
TOPICS:
1. Training Introduction
2. System Hardware Overview
3. Machine Power Up and Power Down
4. Hands-on Exercises / Practice (Day 02)
5. Checklist Assessment, Deliver Beam, System Administration
6. IviewC Introduction, Power Up and Down, System Overview
7. Acquiring Portal Images, System Administration
8. Creating/Editing Patient Records
9. Hands-on Exercises / Practice (Day 03)
10. Viewing, Manipulating & Printing of Images
11. The DICOM Database
12. Template Matching
13. Image Approval
14. FINAL Hands-on Exercises / Practice (Day 04)