My present position has taught me the importance of clear communication and customer service over the phone. In my current role I resolve customer problems, give sales pitches and take accurate notes of conversations with customers. I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards my department’s success.
I am a goal and results orientated team player who is reliable, punctual and experienced in taking
both outbound and inbound calls from customers regarding products and services. Over the phone I will be an excellent ambassador for your company, and someone who will create a professional first impression that customers will remember for the right reason. Furthermore, I have a proven track record of increasing sales, up-selling, cross-selling and dealing with a high volume of calls on a daily basis.
I consider my strongest points to be my impeccable phone manners, my clear voice and my ability to deal with agitated or distressed customers.
I can work independently and with minimum supervision. I want a long-term, stable job where I can help you build your business.
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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