Admin Customer Service

Overview

Looking for full-time work (8 hours/day)

at $1.23/hour ($236.36/month)

BSE

Last Active

September 9th, 2014 (4297 days ago)

Member Since

September 9th, 2014

Profile Description

I have worked for almost 2 years in total in two different BPOs. As an admin officer, job description would be, using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases; Using content management systems to maintain and update websites and internal databases; Attending meetings, taking minutes and keeping notes; Sorting and distributing incoming post and organizing and sending outgoing post; Organizing and storing paperwork, documents and computer-based informations. I've handled international and Local accounts. As a Customer Service Representative, Answering customers’ calls and help resolve any customer complaints. Selling the company’s products and services and provide product or service
information to assist customers in making a decision about a product to buy. Processing new client accounts, maintaining customer accounts, implementing changes to existing accounts, and filing documents and other paperwork. I also Customized loyalty programs, Customer and prospect profiling, Lifestyle membership and continuity programs, Membership rewards programs, Save programs and Warranty services since I also became a Retention Officer of a Broadband and Landline Account.