I had been working in a call center of almost 5 years for various campaigns that is connected with customer service, a big chunk of those years where spent as a technical support representative and some are spent as a billing and sales agent. I have talked to different customers with different accents and different races.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.