I've been working as a Customer Service Representative in a call center for almost 5 years where I resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.And also as a Data Entry Representative and my duty is to prepare source data for computer entry by compiling and sorting information; establishing entry priorities.Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution, verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
Use research and analysis to improve a website's ranking on search engines like Google. Find the most popular and relevant keywords used in search engine queries and insert them into websites. Evaluate search trends and assist in the development of webpages that properly optimize for the desired keywords. Focus on improving the rank of a site within search engines to increase its visibility. Plan, implement and manage a company's overall SEO strategy. Cover a wide variety of duties such as web marketing, web analytics, content strategy planning, link building, and keyword strategy.
Experience: 6 months - 1 year
Cold call people using a given phone directory to sell products or solicit donations Answer incoming calls from prospective customers Use scripts to provide information about product’s features, prices etc. and present their benefits Ask pertinent questions to understand the customer’s requirements Have excellent communication skills, product knowledge, and the ability to spark interest quickly over the telephone2 Introduce new products or services to potential customers and initiate the sale of a product or service
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.