Since 2005 I’ve been working with prestigious BPO companies in the Philippine supporting to multi-billion companies in the US.
I mastered the art of customer service in satisfying customer’s wants and needs & at the same time not compromising company’s policies and procedures.
I also have sales experience as I have worked with a pharmaceutical company as a medical representative for almost a year.
Not only that, I also have management / leadership experience for 2 years.
Lately I have been engaged in administrative work like manpower assistance, document control, training coordination, virtual assistance, & other office-related work.
Strengths in:
*Training Coordination
*Applied Sales
*Customer Service for Banking & General Support
*Piping Test Package Coordination
*Manpower Assistance
*Technical Support for ISP & PC
*Document Control
*Training / Coaching / Teaching
*Business Machines: Avaya, Fax, Computers (PC & laptop), Printers, Regular Telephone, & Plunger
*Software, Applications, & Database: Microsoft Office, Excel, Power Point, Citrix, Lexus-Nexus, IVR, etc.
*Internet Connectivity for hardwired & wireless
*Networking Devices: modems, routers (hubs & switches), Wireless Extenders, Wireless Adapters, etc.
*Correspondence
*Multi-tasking
*Typing (40wpm)
Experience: 2 - 5 years
Experience: 2 - 5 years
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