Jennifer
Senior Associate / Technical Support / Chat Reprensentative / Encoder
Overview
Looking for part-time work (4 hours/day)
at $6.82/hour ($600.00/month)
College Graduate
Last Active
February 27th, 2023 (735 days ago)
Member Since
September 5th, 2014
Profile Description
I'm currently employed as a Senior Associate in one of the prestigious companies of call centers here in the Philippines. I usually take supervisory calls, doing FCR and survey scrubs with the agents I'm handling, doing Coaching and Call Listening with them. Provide real time feedback if there is, do supervisory reporting for auxes and I do technical support internet troubleshooting for Australian customers. I make them feel that were here as a consultant to help. As an additional task, I do Communication Clinics and Roll outs in sharing best practices to my agents.
I am knowledgeable with any Microsoft Applications, Typing and English Communication Skills.
Top Skills
Other Skills
Basic Information
- Age
- 25
- Gender
- Female
- Website
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- Address
- Tests Taken
- None
- Government ID
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“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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