Property Management | Leasing Manager | Virtual Assistant

In my role as a remote Office Assistant for a Property Management Company based in Idaho, I've taken on a multifaceted responsibility. One of my key roles is leading and overseeing the Philippines' VA team, which operates directly in collaboration with the company. I orchestrate task assignments and offer training when necessary. My primary focus revolves around Tenant Advocacy. This involves close collaboration with property owners, tenants, and vendors, addressing a broad spectrum of matters ranging from tenant delinquencies, lease disputes, violations, notices, and rental verification to insurance, payment plans, and more. I also make significant contributions to the company's Marketing efforts. I engage in video editing for property presentations featured on platforms like YouTube, and I actively post property listings on various websites to attract rental applications. My area of expertise lies in the Leasing Department, encompassing everything from processing rental applications to overseeing the Move-out process. Furthermore, I'm deeply involved with several departments within the company, including Reception, Accounting, Maintenance, and others. This holistic approach ensures seamless coordination and efficiency across various facets of the business.

I perform a wide range of tasks, including public records research, email communication, social media monitoring, template email setup, invoicing, financial reporting, vendor management, client/staff/manager follow-up, and personal support tasks like budget monitoring, spend analysis, online shopping, and gift ordering. In addition, my experience involves real estate data scraping, specifically targeting pre-foreclosed and under Sheriff’s sales list properties through classified software across various websites. I also handle client calendar management, email campaigns, database upkeep, and timely responses to email inquiries.