I have 4 years of experience when it comes to delivering not just good but outstanding customer service. I have worked with some of the biggest names or account on BPO industry. I went from General Support, Billing Support and Technical Support.
These experiences I had with those companies enhanced and harnessed my skills. Multi-tasking will never be an issue. I know the importance of time management. It's a must on my field of work.
Satisfaction of every client and customer is my main goal. I myself hates bad customer service and hates hearing that I'm not good enough. It hurts my ego cause I'm very competitive.
I had several communication training as well as managing people training. So, conversing even though I'm asian will never be an issue.
I had cultural training for UK, AUSTRALIA and USA.
What I can guarantee is that I will be an asset for you and I can give you the work that you paid me for. I believe mindset and attitude towards satisfying the client is the key in this kind of field and my previous companies showed me how to do it with efficiency.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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