CustomerService Specialst

Verified

With Timeproof

Overview

Looking for part-time work (4 hours/day)

at $2.27/hour ($200.01/month)

Not Specified

Last Active

December 4th, 2024 (8 days ago)

Member Since

September 4th, 2014

Profile Description

A rising talent with dedication and passion for working. My mission is to provide you an excellent, reliable, and quality administrative services.

I can work hourly or by fixed-rate.

Other services I can provide you:
Lead GenerationEmail Marketing
General VA work
Web Content
Product Review
SEO writing

I have been with a personal injury law firm based in California since November of 2021. My primary tasks are to answer and transfer incoming calls in our reception queue, prepare and send out letters of withdrawal of representation for dropped, and subbed-out cases, take intake calls, and provide all around assistance to our case managers, and lawyers.

I also have work experience as a customer service agent in a BPO company. I worked with a Canadian technical account wherein my scope of work includes handling customer complaints, appointment setting, troubleshooting, warranty selling, and customer follow-ups.

I also worked with a prominent US dental insurance company providing insurance breakdown and claim statuses to various dental offices across the USA. I was eventually promoted to a new hire trainer position 15 months from my start date on this line of business.