Legal Assistant, Data Entry, Case Manager

Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Bachelors degree

Last Active

June 24th, 2026 (yesterday)

Member Since

June 5th, 2021

Profile Description

Results-driven and highly adaptable professional with nearly 8 years of experience in the BPO industry, excelling in customer service, technical support, and sales for globally recognized brands such as Groupon, Time Warner Cable, and Virgin Media. I have a proven ability to communicate effectively, resolve complex customer concerns, and deliver exceptional service across diverse industries.
As a former Service Director in the airline and travel sector, I led the resolution of high-level escalations while ensuring top-tier customer satisfaction and operational excellence. I am well-versed in call handling best practices, professional phone etiquette, and converting challenging interactions into positive customer experiences.
In addition, I bring over a year of hands-on experience as an appointment setter, successfully booking appointments for corporate conferences and various home services. This role also strengthened my data entry skills, as I consistently maintained accurate records and handled administrative tasks with precision and efficiency.
I also have experience managing business social media pages — responding to messages and engaging with audiences to build brand presence and trust. My background in customer service has given me a strong understanding of tone, timing, and audience targeting — essential for effective social media management.
With a strong work ethic, excellent English communication skills, and a passion for providing outstanding support, I am confident in my ability to contribute value to your team — whether through customer support, legal assistance, data management, or social media growth.