Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $1.70/hour ($300.00/month)

Bachelor of Elementary Education

Last Active

September 23rd, 2014 (3736 days ago)

Member Since

September 1st, 2014

Profile Description

Back in August 2005 was when I had my first job. I was a call center agent for 5 years then became a Team Captain for the same company for 4 years. As an agent, I was able to greatly improve my customer service skills as well as my technical skills (for networking). During those times where I was still taking inbound and outbound calls, my CSAT (customer satisfaction) ratings from customers were not bad. Then I was fortunate to be promoted to the Team Captain position wherein it greatly challenged my skills in decision making and people management. In my 4 years of service as a Team Captain, I was able to know, learn and practice the following as well: call monitoring (QA), coaching, reporting (preso--minor) and most especially the skill in weighing/seeing things/situations POSITIVELY. I went to a few training that discusses the latter.
Concentrix gave me lots of learning, realizations and unforgettable experiences that led me to who I am right now, it's that I had to leave my 9 years experience for family reasons. I'm very willing have an online job for this is one of the solutions of my family concern.
I'm hoping then that I'll be considered.
Thank you.