Hi! I’m an experienced Medical Virtual Assistant with a strong background in healthcare support, insurance verification, and administrative tasks. I have over 2 years of experience assisting clinics and healthcare providers, specializing in EMR management, inbound and outbound referrals, and accurate data entry.
I am highly organized, detail-oriented, and committed to delivering excellent patient coordination and reliable virtual support. My goal is to help healthcare businesses run smoothly by handling time-consuming tasks, so you can focus on patient care.
I am confident in working independently, communicating effectively, and maintaining confidentiality at all times. I’m ready to be part of your growing team and contribute to your success.Let’s work together to provide efficient, professional, and dependable virtual assistance for your business!
Experience: 5 - 10 years
I have six years of customer service experience, primarily in healthcare and hotel reservations. As a Subject Matter Expert, I handle complex inquiries and manage escalation calls, providing expert solutions and ensuring exceptional service delivery.
Experience: 2 - 5 years
I have 2 years of experience in Insurance Verification, specializing in Blue Shield of California, where I efficiently verify patient coverage, ensure accurate policy details, and resolve any discrepancies to support seamless billing and claims processes.
Experience: 2 - 5 years
I have comprehensive experience in a range of medical processes, including insurance verification, billing, claims processing, prescription refills, referrals, preauthorization, appointment scheduling, patient intake data entry, and various administrative tasks, all aimed at ensuring smooth operations and efficient patient care.
Experience: 1 - 2 years
With 1 to 2 years of experience in Revenue Cycle Management (RCM), I have gained hands-on expertise in overseeing the entire billing process—from patient registration and insurance verification to claims processing and payment collection—ensuring accurate and timely reimbursements while maintaining compliance with industry standards.
Experience: 2 - 5 years
I am HIPAA certified, ensuring that I adhere to strict privacy and security standards when handling protected health information (PHI) to maintain confidentiality and compliance with healthcare regulations.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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