1.
Quality Control Escalation Agent ( Feb 2012 - Aug 2014)
ECI QUEST INC | National Capital Reg, Philippines
Industry Call Center / IT-Enabled Services / BPO
Position Level : Experienced Employee
EXPERIENCES GAINED: Expert in converting messages from voice to text. Our clients are Australia, US and Canada.
2.
Quality Control Agent ( Dec 2008 -
Feb 2012)
Scopeworks Asia Inc.
Industry Call Center / IT-Enabled Services / BPO
Specialization Voice to Text conversion agent
Role Others
Position Level: Experienced Employee
EXPERIENCES GAINED: Expert in converting messages from voice to text. Our clients are Australia, US and Canada.
3.. Customer Service Agent (July 2004 - Oct 2008)
Advanced Contact Solutions Inc.
Position Level: Experienced Employee
Customer Service Representative for Local account. Handling of incoming and outgoing calls of subscribers concerns.
4. Data Analyst: International Account.
(Feb 2004 - Jul 2004 )
Advanced Contact Solutions Inc.
...Data and Account Analyst for Clients are North America. We approved and disapproved AT@T subscribers account.
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