I've been working for more than 10 years now and have gained lost of experience dealing with different types of people both in person and over the phone. In person I said for I am in the field of education, teaching students in the courses of Philosophy, English, History, and Civic Service. Over the phone as well, for I have three years experience in call center jobs as customer service representative handling billing inquiries and bit of sales for a big telecommunications company based in Australia. In that job I have spoken to lots of people questioning their bills, guiding them in understanding how it works and how to avoid getting large sum to pay and getting the most out of the service they get. I likewise provide them assistance in what will best suite their needs both in entertainment and what they need for their businesses and jobs. Saving customers from going out of the company providing them their telecommunication services is what we best do. Through such I can say that my communication skills is on an expert level. I gained methods on how to influence on a positive and productive note people I speak with.
My typing skills is on advance level, I know my ways in MS Word, Excel, Spreadsheets, bit of Photoshop, and internet site navigation.
I'm a dedicated, flexible, hardworking, honest, and responsible person and worker.
I have passion for improvement and always open for new skills and knowledge I can learn.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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