Executive Assistant for Startup Founders | Admin, Workflow, Project Management

Seasoned professional with over 10 years of experience managing administrative operations, including dedicated support for US business executives. Highly skilled in calendar and inbox management, data entry, workflow optimization, and building clinic Playbooks and SOPs from scratch. Trusted with highly confidential data and full access to business systems to ensure seamless daily clinic operations.

Experienced in providing top-tier patient care and administrative support for medical aesthetics. Efficiently manage patient coordination, handle database documentation, and send precise appointment reminders to ensure seamless clinic operations and reduced no-show rates. Dedicated to offering compassionate, reliable support that enhances the overall patient experience and protects client confidentiality.

Hands-on experience as a Medical VA specifically for a US-based MedSpa. Fully proficient in using specialized EHR and practice management platforms like Zenoti, Aesthetic Record, and GoHighLevel (GHL). I independently managed the client database, coordinated patient scheduling, and automated appointment reminders to minimize no-shows. Additionally, I built detailed reports tracking patient volume and revenue metrics to provide the CEO with clear visibility into the business's financial health, alongside handling general administrative, planning, and marketing support.

Experienced in managing business social media accounts to build an engaging online presence, generate potential leads, and support marketing campaigns. I leverage tools like Canva and CapCut to design eye-catching visual content, promotional templates, and educational posts that resonate with target audiences and drive customer engagement.

Extensive background in fostering strong customer relationships, managing client pipelines, and resolving disputes across multiple channels. Skilled in using CRMs and communication platforms to expand professional networks, nurture leads, track customer records, and coordinate patient databases to ensure high client retention and absolute satisfaction.