Multi-Skilled Virtual Assistant, Project Manager

Overview

Looking for full-time work (8 hours/day)

at $3.98/hour ($700.00/month)

Associates degree

Last Active

August 14th, 2018 (2312 days ago)

Member Since

July 12th, 2010

Profile Description

Dear Sir/ Ma’am,
Good day!
This letter is in response to your Job Post.
I am Japheth Lagos, 31 years old. I have worked in the call center industry for 10 years and trained on different LOBs such as customer service, technical support, sales, flight and hotel reservation, relay assistant, etc. Since 2010, I got promoted to the Workforce Department as Reports and Real-Time analyst and some of my tasks were sending out updated reports in a timely manner, coordinating with clients real time on any on-going production affecting issue, real time monitoring on agents, etc.
In 2014, I worked with an Australian cleaning company as Vendor Manager, assisting them in setting up their call center in the Philippines. I was given the great opportunity to visit Australia for 2 weeks and got trained on field about their business operations. In 2015, I was also on a Business trip in New Jersey for a month to assist a client. A CEO of a fast-growing Ecommerce company. I manage some of their projects and offshore staffing.
My top 3 skills are: Project Management, People handling, Problem solving.
Here are some of the tasks that I have done for the last 4 years as a Freelancer:

Email handling
Schedule management
Calling clients on his behalf
SEO and SEM Training
E-commerce website management (with Shopify)
SEO management (Google Analytics and Google Shopping)
Offshore staffing Management
Reports management
Shipstation Management (Orders & shipping Management)
Ecommerce Selling Platform Management (Amazon, Ebay, Rakuten, Craigslist, TrendNV, etc)
Event Planning
Wordpress : Website Designer
Web Research
Article writing
Social Media Marketing/ Management
Audio / video transcription
Project management
Hiring Manager
I also have written articles in the past and I have kept some of my works in
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The top job expertise and interests are : Virtual Assistant , Customer Service, Reports/ Real Time Analyst, Outsourcing Management, and Business Development Management