I have more than 13 years of experience in the customer service, research, data entry administration and project management industry. I worked as a customer service representative in the Philippine headquarters of HSBC where I dealt with HSBC customers in the US- so I am able to handle pressure and time well. I’m experienced in dealing with people from different cultures and backgrounds. I also have no problems with appeasing and understanding irate customers. I also worked as a Research Analyst where I acquired deep Internet research expertise and an eye for qualifying candidates for a certain job opportunity. I have worked on managing e-commerce stores such as Amazon and Shopify. I have vast experience in virtual assistance, research and other administrative tasks.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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