Customer Service Associate

Overview

Looking for part-time work (4 hours/day)

at $3.82/hour ($363.64/month)

College Graduate

Last Active

August 20th, 2014 (4316 days ago)

Member Since

August 21st, 2014

Profile Description

Good communication skills is one of the key to good customer service. I have been working in the BPO industry for almost five years now. I talk to customers on the phone in a daily basis and because of this, I have developed my interpersonal, communication
and listening skills. I was able to build my confidence and patience in dealing with different types of customer in all walks of life. I learned how to manage my emotions and stay calm which helps me on how to deal with irate or aggravated and confused customers. Aside from these i also have developed skills for Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information and Multi-tasking.