Previously, I served as a Customer Care Fraud Analyst at Teleperformance, where I investigated unauthorized charges, documented findings, and ensured prompt resolution of fraud-related concerns. This role honed my attention to detail, analytical thinking, and commitment to customer protection. Additionally, my earlier role at Alorica involved HIPAA verification and coordination with healthcare providers, further developing my communication and compliance skills.
I hold a Bachelor's Degree in Information Technology from Cavite State University and bring a tech-savvy approach to all aspects of my work. I am passionate about delivering exceptional customer experiences and ensuring smooth business operations behind the scenes.
I would welcome the opportunity to bring my skills and dedication to your team. Thank you for considering my application. I look forward to the opportunity to further discuss how I can contribute to your organization.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
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