Virtual Assistant | Lead Generation Specialist | Customer Service Pro

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelors degree

Last Active

July 13th, 2026 (2 days ago)

Member Since

May 14th, 2021

Profile Description

Detail-oriented Virtual Assistant with over 5 years of experience supporting e-commerce businesses through order fulfillment, lead generation, and customer service. I specialize in helping online shop owners streamline their operations — from sourcing products and managing orders to handling client communications and resolving customer concerns.

In my most recent role as a Virtual Assistant/Dropshipping Agent, I connected with online shop owners to provide sourcing and fulfillment support, generated warm leads through Facebook outreach, and kept order tracking and client communication running smoothly.

Previously, as a Virtual Assistant/Customer Service Representative for an international company, I managed order transactions and customer inquiries on Alibaba, created quotations, resolved disputes, processed refunds, and conducted research and data scraping for lead generation.
I hold a Bachelor of Science in Business Management (Major in Marketing), which gives me a solid foundation in strategic planning and data-driven decision-making.

What I bring to your team:

Order fulfillment & dropshipping coordination
Lead generation & cold outreach (Facebook, Alibaba)
Customer service, dispute resolution & refund processing
Data scraping, research & CRM management
Proficient in Microsoft Word/Excel, Google Workspace, Canva, CapCut
Strong communication, organization, and time management skills

I'm proactive, self-motivated, and adaptable — ready to jump in and help your business run more efficiently. Let's talk about how I can support your team!