Sunshine

Virtual Assistant | SEO Client Success Specialist | Customer Support Professiona

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

College Undergraduate

Last Active

June 24th, 2026 (today)

Member Since

May 13th, 2021

Profile Description

I’m a Customer Support Specialist and Virtual Assistant with almost 5 years of experience supporting U.S. based clients in fast-paced remote environments.

I specialize in keeping operations smooth behind the scenes. Whether that’s handling high-volume customer interactions, managing CRMs, coordinating schedules, or supporting client accounts from onboarding to ongoing success.

In my recent role, I managed 40+ SEO client accounts where I handled consultations, campaign updates, and performance tracking while working closely with internal teams. I’ve also worked in dispatch coordination, scheduling 30–50 service jobs daily, and making sure both customers and technicians stay aligned.

Here’s what I do best:
• Customer Support (phone, email, chat)
• CRM Management (Salesforce, Zendesk)
• Appointment Scheduling & Calendar Management
• Dispatch & Operations Coordination
• Client Onboarding & Account Management
• Lead Follow-ups & Outbound Calls
• SEO Client Support & Reporting

I’m known for being reliable, organized, and easy to work with. I don’t just complete tasks, I make sure things run efficiently and customers feel taken care of.

If you’re looking for someone who can support your operations, handle your customers, and keep things moving without constant supervision. I’m ready to help!

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

Other Skills

Office and Administration » Google Workspace

Experience: 1 - 2 years

Virtual Assistant

Experience: 1 - 2 years

Basic Information

Age: 33

Gender: Female

Website: Sign Up with Pro Account to View

Address: Makati, Manila

Tests Taken: IQ
Score: 96: DISC
Dominance: 31
Influence: 16
Steadiness: 31
Compliance: 22: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”