Hezeljoy
Support Engineer, Helpdesk Manager
Verified
With Timeproof
Overview
Looking for part-time work (5 hours/day)
at $11.40/hour ($1,254.00/month)
Bachelors degree
Last Active
November 19th, 2024 (25 days ago)
Member Since
August 19th, 2014
Profile Description
I graduated with a bachelors degree in Information Technology last 2008. Programming languages that were studied during my college days were Turbo C, C++, Java, .NET and Visual Basic.We also have PHP for web development and Adobe Photoshop. I started my career as a Technical Support Representative. I have experienced webhosting support, sales, billing and POS (point-of-sale). I am now on my fourteenth year in the BPO industry and I want to continue with this job through home-based support.
Top Skills
Customer Support » Active Listening
Experience: 10+ years
I have been in the BPO industry for sixteen years now and answering calls and emails are my every day routine
Office and Administration » Transcription » Typing
Experience: Less than 6 months
I was tasked to encode the revision of two books when I was in college and from the time I have been working in the BPO industry, I was able to use my skills in getting the info and putting in into the company's system while assisting the client
Other Skills
Professional Services » Management Services » Call Center Operations Management
Experience: 5 - 10 years
I have been leading people for 7 years now from Supervisor to Manager level.
Office and Administration » Microsoft Excel
Experience: Less than 6 months
I'm a graduate of Information Technology and my current work also requires me to submit reports using Excel.
Video Editing » Animation
Experience: Less than 6 months
I also had a subject in animation when I was in college so using online applications to animate videos were not new to me.
Web Programming » PHP
Experience: Less than 6 months
I had a subject in college that taught us how to program using PHP. A little bit of reading and practice would refresh my skills in this category.
Web Programming » HTML
Experience: Less than 6 months
I had a subject in college that taught us how to program using HTML. A little bit of reading and practice would refresh my skills in this category.
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Minglanilla, Cebu
- Tests Taken
- IQ
- Score: 116
- DISC
- Dominance: 43%
- Influence: 7%
- Steadiness: 22%
- Compliance: 28%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
Podcast (The Marketing Secrets Show)
Russell Brunson, host of The Marketing Secrets Show Podcast has me telling my story and sharing how I started outsourcing when I was at Lake Powell. Have a listen to our conversion and hopefully, be inspired.
READ STORYEMPLOYERS
workers
talented va's
other
contact us
connect with us
