I worked with Convergys Corporation for 2 years and was with the Technical Support Department. My job at my previous employer was assisting Comcast Subscribers on the troubleshooting of their TV services such as
assisting customers having issues with the reception of their TV, also helping them with their bill and help them understand their confusions, I do also process payments online for the customers to avoid service disconnection, I also schedule service calls for the installation of new services. Above all, I am a specialist in Cable troubleshooting issues and I am proud to say that I am the one of the top 10 best Cabler of the Department in which consists of a hundred Cable Specialist.
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