Customer Support Specialist with over 5 years of experience delivering exceptional customer service for Australian-based companies. Experienced in handling customer inquiries through phone,
Strong background in the travel and airline industry, with hands-on experience using Sabre GDS for flight bookings, ticketing, itinerary changes, and travel support. Proficient in Salesforce CRM for customer relationship management, case handling, and documentation.
Previously promoted to Second Line Agent, where I handled complex customer escalations, client-facing tasks, and issue resolution beyond frontline support. Recognized for remaining calm under pressure, resolving challenging cases, and providing professional service while meeting company KPIs.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.