Worked for Call Centers that provide Customer Service, Billing and Technical Support for Antivirus Software, Accounting Software, Internet Service Provider and Cable Companies in the U.S. Concentrated more on receiving inbound calls but includes Email and Chat Responses. Worked from 2008-Present.
Focused on WEB-Design and programming prior to entering BPO-related careers.
Aimed to learn more and enhance skills on a different environment or field.
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