I have two years of extensive experience in Front Desk roles which enables me to develop my skills in providing excellent customer service. I have my knowledge of using computers and basic workplace equipment including photo copier, printer, and fax machine. I can anticipate and respond to guests’ needs in a timely and courteous fashion. I'm skilled in greeting, registering, and assigning service to guests in a polite and resourceful manner. I can handle minor guest complaints, resolving conflict to the satisfaction of the customer in a friendly manner. I applies judgment and diplomacy to handle complaints, disturbances or unhappy guests. Given some time and experience, I know how to handle various computer hardware repairs and maintain computers in a good working condition. In terms of workload, I have a proven record of handling a variety of duties simultaneously.
I have an excellent Filipino communication skills and work ethic as well in English. I can say, I am dedicated in achieving high-quality results at all times. I'm also knowledgeable in various computer programs like MS Office applications. I can say that somehow I have my inclination with art, drawing and the likes. I also can type fast.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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