My name is
I have several experiences with call center industry. I was a Customer Service Representative for three (3) years where I handle different types of customer. Then I was promoted to being a Transaction Monitoring Evaluator (QA Analyst) for also three (3) from Convergys Philippines where my responsibility includes auditing quality of calls in accordance with account specified goals which I provide to the operations department. I was also the Operations Manager of Sycore Business Solutions for 2 years when I moved back to Davao City. Then I transferred in Panabo City and work as an Operations Manager of another call center company, 825 Solutions. In 2014, my friend and I put up a own small call center in which we do outbound sales. In 2015, I was hired in Teleperformance, which is another BPO company in which I am currently an Operations Manager (Assistance Center Manager).
I have a fast and reliable internet connection.
I have a working headset with microphone and working with different time zone is not a problem for me as long as I do the job at home. I will assure you that I will do my best to deliver the job properly. I will use all my capabilities , knowledge and skills to help your team.
I am hoping to hear from you and be part of your team.
Experience: 2 - 5 years
Attention to detail Knowledgeable in different types of ICP/Persona Can create unique icebreakers for each lead Proficient in searching for leads in LinkedIn Sales Navigator Have experience in using Apollo, ContactOut, Zoominfo and Captain Data for lead scraping
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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