I worked in the customer service unit of a local bank for 10 years.
I worked as a Customer Service Officer and a Loans Account Officer.
As a Customer Service Officer I handled client inquiries and requests via phone calls and emails.
As a Loans Account Officer my job was to solicit loan clients, evaluate loan applications, process loan applications, and handle post-loan booking services.
I am a very organized individual, a fast-learner, and an efficient worker.
I always see to it that work is completed within the minimum amount of time possible.
I have participated in and led Quality Improvement projects (in the bank) which streamlined talk times with customers and cut loan processes.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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