Customer Service Associate

Overview

Looking for full-time work (8 hours/day)

at $2.86/hour ($545.45/month)

College graduate

Last Active

January 9th, 2026 (164 days ago)

Member Since

August 11th, 2014

Profile Description

Cablenet Tech Support for Verizon Business (Back Office)
? Data/ order entry and order processing
? Keying in client's info in the main system to provide service.
? Take ownership of all orders received
? Utilized all necessary means to fix discrepancies in processing orders
? Accurately updates customer’s data in different divisions through spreadsheet reports on a day to day basis.
? Build good business foundation through calls, spreadsheets and organizing data information
Customer Payment Support
Duties :
• Inbound and outbound collection
? Responsible for ensuring that company debt risk is kept to a minimum by proactively outbound calling customers to recover outstanding accounts, and handling inbound calls as well within collection path requirements.
? Ensure collection targets are met while maintaining high quality standards.
? Update customer records accurately.
? Increase direct debit penetration.
? Manage the relationship with the customer and collection agencies.
? Actively work to retain customers.
? Additional responsibilities may be added as the needs of the business change and expand.