I have worked as a Systems Engineer in Toshiba Information Equipment Phils. Inc. a company that manufactures enterprise and mobile hard disk drive (HDD). My main role is lead a group that supports the back end of the manufacturing line. I get instructions from Japanese IT professionals to implement a newly developed program or application in our current system. After getting the information i do program testing and debugging before applying any changes. I also monitor and maintain servers and database. Part of my database tasks is gathering, checking and modifying data from Sybase and Oracle database. When needed I also create Shell scripts and VB applications as tools for managing data on Windows and UNIX based servers. I am trained in creating documents and reports of system changes, problems, etc. I help in the training and development of new engineers of the team. I also do other tasks such as installing Operating System and basic applications to manufacturing PCs, troubleshooting and changing computer parts if necessary, basic network troubleshooting. I am experienced in dealing with people and organizing meetings. My experience as a Technical Support Representative helped me develop my communication skills and proper telephone etiquette.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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