I've been to diffirent nature of jobs such as customer service, technical support as well as service desk analyst that answers calls from employees of our company. I have combined work experience for more than 7 years in a
BPO and Bank. I used to handle escalations with my first job in TELUS International Philippines where we are taking in calls for customers in US and Canada to support Microsoft XBox hardware and online accounts. Then my second job is in JPMorgan Chase Bank where I am a Service Desk Analyst, I was answering calls for branch employees of the bank to resolve concerns about branch server, checking/savings account opening, internet and hardware concerns. Then my current job is at Citigroup as a Customer Solutions Officer under US Credit Cards, handles concerns about billing, account maintenance, card replacements, authorization as well as sales.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.