WILFRED

SERVICE DESK/CUSTOMER SERVICE/TECHNICAL SUPPORT

25 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($600.00/month)

College graduate

Last Active

August 10th, 2014 (3781 days ago)

Member Since

August 10th, 2014

Profile Description

I've been to diffirent nature of jobs such as customer service, technical support as well as service desk analyst that answers calls from employees of our company. I have combined work experience for more than 7 years in a
BPO and Bank. I used to handle escalations with my first job in TELUS International Philippines where we are taking in calls for customers in US and Canada to support Microsoft XBox hardware and online accounts. Then my second job is in JPMorgan Chase Bank where I am a Service Desk Analyst, I was answering calls for branch employees of the bank to resolve concerns about branch server, checking/savings account opening, internet and hardware concerns. Then my current job is at Citigroup as a Customer Solutions Officer under US Credit Cards, handles concerns about billing, account maintenance, card replacements, authorization as well as sales.

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Basic Information

Age
24
Gender
Male
Website
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Tests Taken
None
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