I have a total of 8 years work experience in this field and am confident that fit to
your vacancy. My present position has taught me the importance of clear communication and customer service . In my current role I resolved customer problems, give sales pitches and take accurate notes of conversations with customers,This also includes order taking and educating customers on product details.I'm experienced on updating customers information,shipping and tracking of their orders. I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards my department’s success.
I am a goal and results orientated team player who is reliable, punctual and experienced in taking inbound and outbound calls from customers regarding products and services. Over the phone I will be an excellent representative for your company, and someone who will create a professional first impression that customers will remember for the right reason. Furthermore, I have a proven track record of increasing sales, up-selling, cross-selling and dealing with a high volume of calls on a daily basis.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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