Daylene

Customer Support| Sales Associate

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Overview

Looking for full-time work (8 hours/day)

at $4.13/hour ($800.00/month)

College Undergraduate

Last Active

July 3rd, 2026 (11 days ago)

Member Since

April 27th, 2021

Profile Description

I’m a results-driven Virtual Assistant with over 4 years of experience in eCommerce support and a strong background in customer service and retention from a telco BPO account. I specialize in helping online businesses run smoothly by managing product listings, maintaining inventory, and providing reliable day-to-day operational support.

I’ve worked with platforms like eBay, Shopify, Poshmark, and Grailed—handling everything from product research and listing optimization to order processing and customer inquiries. I’m highly detail-oriented and experienced in managing multiple stores at once, ensuring accuracy and efficiency in every task.

In my BPO experience as a retention specialist for a telecommunications account, I handled high-volume customer interactions, resolved complex concerns, and successfully retained customers through effective communication, problem-solving, and sales techniques. This strengthened my ability to handle pressure, build rapport quickly, and deliver excellent customer experiences.

I’m proficient in Google Workspace, Microsoft Office, CRM tools, and photo editing software. I’m also a fast learner, adaptable, and committed to delivering high-quality work with minimal supervision.

If you’re looking for someone dependable, organized, and experienced in both customer support and eCommerce operations—I’d be glad to help grow your business.

Top Skills

Marketing » CRM

Experience: Less than 6 months

Documented all interactions accurately using CRM tools.

Customer Support » Customer Service

Experience: Less than 6 months

Resolved customer complaints effectively, improving customer retention and satisfaction.

Office and Administration » Administrative Support

Experience: Less than 6 months

Strong multitasking and time management skills Detail-oriented with high accuracy in data handling

Other Skills

Basic Information

Age: 41

Gender: Female

Website: Sign Up with Pro Account to View

Address: Pontevedra, Capiz

Tests Taken: IQ
Score: 125: DISC
Dominance: 38%
Influence: 18%
Steadiness: 35%
Compliance: 9%: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

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