Provide IT Service Desk support for all employees of stores, thru calls, password reset for access to Netpc, internal website, applications for reports, accounting purposes. Push orders for deliveries using internal applications, escalate issues to L2 if needed, tickets submitted thru Service Now, Troubleshoot Pharmacy applications, Lexmark, Zebra printers issue, Provide troubleshooting for Scales/POS issues or escalated to L2 if required. Gas stations issues, provide troubleshooting for basic Gas pumps, POS issues.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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