Service-driven, client focused professional in search of opportunity to provide attentive customer service. A talented accomplished professional with proven abilities in the areas of computer and telecommunications maintenance. Adapt at building client relationships for the long term. Committed to growing bottom-line revenues while providing the highest levels of customer service. High level proficiency with Microsoft Word, Outlook, Excel and Internet. Familiar with mortgage operations, customer service, collections and sales. Comprehensive training in management, quality, service and technology. Bring 6 years of customer support experience working within high-volume call center environments. Excellent communicator with strong time-management and customer needs assessment skills. Exercise independent judgment, decision-making, and problem solving abilities.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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